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FAQS
Please refer to our 'Return Policy' page for all information about returns
We now offer international shipping!
UK Orders:
Please allow 1-2 working days for us to process your delivery. Once shipped, your parcel will arrive within 2-3 working days.
All parcels are sent via Royal Mail with tracking for peace of mind - You’ll receive a tracking number via email once your order has been dispatched.
International Order:
We aim to dispatch all international orders within 1-2 business days of your purchase.
International orders are all shipped with Royal Mail with Tracking.
Orders within Europe take 3 - 5 business days once shipped.
Orders for the rest of the world takes 6 - 7 business days once shipped
Once your package has been shipped you will receive your tracking number.
Please Note: We are not responsible for packages once they have been shipped. If you face import duties, carrier handling fees or any delays we suggest you call your local deport / post office as we have no control over the courier services.
Pre-Orders
Please allow 1–2 weeks for all pre-orders to be processed and shipped.
You’ll receive a confirmation and tracking number as soon as your order has been dispatched.
Some of our abayas come with a matching hijab. Each product description clearly states whether a hijab is included , so please check the details before purchasing.
All of our abayas are proudly designed and made in Jeddah, Saudi Arabia, with a focus on quality craftsmanship.
We recommend hand washing or using a gentle cycle in cold water, then air drying to maintain the fabric’s quality and colour.
All abayas can be ironed; however, we recommend using the lowest heat setting.
Please note that our abayas are made from different materials, and some fabrics may not respond well to higher heat. Using a low temperature will help protect the quality and finish of your garment.
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