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FAQs
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Return & ExchangesPlease refer to our 'Return Policy' page for all information about returns
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DeliveryWe currently only offer delivery in the UK at the moment with plans for international shipping soon. Please allow 2-3 working days for us to process your delivery. Once shipped, your parcel will arrive within 3–5 working days. All parcels are sent via Royal Mail with tracking for all our parcels for peace of mind - You’ll receive a tracking number via email once your order has been dispatched. Standard delivery in FREE within the UK. Pre-Orders Please allow 1–2 weeks for all pre-orders to be processed and shipped. You’ll receive a confirmation and tracking number as soon as your order has been dispatched.
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Do all abayas come with a matching hijab?Some of our abayas come with a matching hijab. Each product description clearly states whether a hijab is included or not included, so please check the details before purchasing.
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Where are Abaya x Outlet abaya's made?All of our abayas are proudly designed and made in Jeddah, Saudi Arabia, with a focus on quality craftsmanship.
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How do I take care of my abaya?We recommend hand washing or using a gentle cycle in cold water, then air drying to maintain the fabric’s quality and colour.
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